Doing what you know and sticking to the familiar is always more comfortable than venturing into the unknown. However staying in a comfort zone will not help you to formulate novel options or implement new solutions to complex problems which is necessary in today’s business world. This course demonstrates that you have to think creatively to find multiple possible solutions to one problem. We then take you through the creative problem-solving process.We define ‘creativity’ and explain how it helps you to identify the root cause of a problem and then brainstorm new approaches to solve it individually or as part of a team. We examine real-life examples of creativity and innovation complementing each other and demonstrate how to harness them to reach higher levels of success. We introduce you to different tools that can be used to identify problems and develop innovative solutions to complex dilemmas including Tim Hurson's ‘Productive Thinking Model’ and fishbone diagrams.The course then teaches you how to develop your creative problem-solving skills and develop an environment and workplace culture in which creativity thrives. We show you how to use analogies and metaphors from a problem you managed to solve previously to find solutions to new issues or identify opportunities for improvement. This is the course for you if you want to develop your creative problem-solving skills and foster creativity and innovation in any setting. Sign up to hone your critical thinking skills and stand out from the crowd.